Terms of Service
Overview
BN JewelsNYC operates this website and provides jewelry products and services subject to these Terms of Service.
Online Store Terms
By using this website, you confirm that you are legally able to make purchases and agree not to use our products or services for any unlawful purpose.
Online Store Terms
Must be legal age to purchase
No unlawful use
No misuse of website
Product Information
We strive to accurately display product images, videos, CAD renders, stone specifications, and metal colors. Due to screen settings, photography, lighting conditions, handcrafted manufacturing processes, and natural stone characteristics, slight variations may occur between displayed images and the final product.
Made-to-Order and Custom Jewelry
Most BN JewelsNYC jewelry is made to order. Production begins after order confirmation and payment verification. Once production has begun, orders may not be canceled, modified, or refunded except where required by applicable law.
Pricing and Payment
Prices are subject to change without notice. We reserve the right to correct pricing errors, refuse orders, or cancel orders if incorrect pricing or product information has been displayed.
Custom Orders & CAD Approval
For custom jewelry orders, CAD designs, stone selections, and design approvals provided by the customer constitute final approval for manufacturing. BN JewelsNYC is not responsible for design preferences or changes requested after customer approval has been provided.
Ring Size Responsibility
Customers are responsible for providing accurate ring sizes. BN JewelsNYC shall not be responsible for resizing costs or issues resulting from incorrect sizing information supplied by the customer.
Lab-Grown Diamonds
Lab-grown diamonds sold by BN JewelsNYC are real diamonds possessing the same physical, chemical, and optical properties as mined diamonds. Product descriptions will clearly indicate whether a diamond is lab-grown or natural.
Certifications
Diamond certifications are provided only where specifically stated in the product listing. Center diamonds include IGI or equivalent certification. Smaller accent diamonds are generally not individually certified.
Pricing & Payment
All prices are subject to change without notice. We reserve the right to correct pricing errors and cancel orders resulting from pricing inaccuracies.
Cancellation Policy
Orders may only be canceled within 5 hours of placement. After this period, production planning may have commenced and cancellation requests may not be accepted.
Shipping & Delivery
Production times are estimates only. Delivery timelines provided by BN JewelsNYC are estimates and may be affected by customs inspections, courier delays, severe weather conditions, public holidays, or other circumstances beyond our control.
Returns & Refunds
Returns, exchanges, and refunds are governed by our Return Policy. Custom-made, personalized, engraved, resized, worn, altered, or damaged items may not be eligible for return or refund.
Governing Law
These Terms of Service shall be governed by applicable laws of the jurisdiction in which BN Jewels conducts its business operations.
Order Acceptance and Cancellation
Order confirmation does not guarantee final acceptance. BN JewelsNYC reserves the right to refuse, cancel, or limit any order at our discretion. Cancellation requests must be made before production begins.
Accuracy of Billing and Account Information
You agree to provide current, complete and accurate purchase and account information. BN JewelsNYC is not responsible for delays or delivery issues caused by incorrect customer information.
Third-Party Services
Our website may include third-party payment, shipping, analytics or application services. These services are governed by their own terms and policies.
Intellectual Property
All website content, images, designs, branding, text and graphics are owned by or licensed to BN JewelsNYC and may not be copied, reused or reproduced without permission.
Limitation of Liability
BN JewelsNYC shall not be liable for indirect, incidental, special or consequential damages arising from the use of our website, products, services or inability to use them.
Changes to Terms of Service
We reserve the right to update, change or replace any part of these Terms of Service at any time. Updates will be posted on this page.
Contact Information
Questions about these Terms of Service may be sent to BN JewelsNYC through the contact details listed on our website.
hello@bnjewellry.com