Frequently asked questions

What types of jewelry does BnJewelsNYC offer?

We specialize in high-quality diamond jewelry, including engagement rings, wedding bands, earrings, pendants, and bracelets. Our collections feature both classic and contemporary designs to suit every style.

What is the processing or making time for orders?

Add yoOur standard processing time for orders is typically 7-8 working days before shipping. However, please note that this timeframe can vary depending on the specific product you have ordered. We understand the importance of transparency, so we've made sure to include the expected shipping dates on each product page for your convenience. This way, you can have a clear idea of when to expect your order. If you have any further questions or need more information about a specific product's processing time, please don't hesitate to reach out to us. We're here to help!

Are your lab grown diamonds ethically sourced?

Yes, all our lab grown diamonds are ethically sourced. We adhere to strict standards to ensure that our diamonds are conflict-free and eco friendly.

Do you offer custom jewelry design services?

Absolutely! We provide custom design services where you can work with our skilled designers to create a unique piece of jewelry that perfectly captures your vision.

How do you ensure the quality of your jewelry?

Each piece of our jewelry is handcrafted by expert artisans and undergoes a rigorous quality control process to ensure that it meets our high standards of craftsmanship and durability.

Can I update or cancel my order once it's been placed?

To provide quick service, orders begin processing immediately and we offer 1 days to cancel or modify. If you need to make a change, please contact us with in 1 days and we will do our best to accommodate your request.

How does BnJewelsNYC contribute to sustainability?

Sustainability is a core part of our mission. We use recycled materials whenever possible and continuously work to reduce our ecological footprint. Our lab created diamonds are sourced following ethical standards to support a responsible supply chain.

What certifications do your diamonds come with?

Our lab grow diamonds come with IGI certificate, which detail the diamonds characteristics and authenticity.

How can I find my ring size at home?

To measure your ring size at home, BnJewelsNYC uses the international standard ring sizing system. There's no need to specify a particular size format; just place your order using your known ring size. If you're uncertain about your size, visit our 'Find Your Ring Size' page for detailed guidance. This tool will help you accurately measure your ring size at home, ensuring your new ring fits perfectly.

Do you offer engraving services?

We provide complimentary engraving services. You can specify your engraving details when you place your order. If you decide to add engraving after your order has been placed, please send us an email with the details before your order is shipped. This allows us to personalize your item exactly as you envision.

How can I get in touch with BnJewelsNYC?

Connecting with BnJewelsNYC is straightforward and convenient. For the latest updates and inspiration, follow us on Instagram at @BNJEWELSNYC
__ If you need to reach out directly, you can email us at hello@bnjewellry.com For immediate assistance or any inquiries, please feel free to call us at +91 9328873086 We’re always ready to help!

Are all your jewelry pieces made of solid or plated metal?

Absolutely! We take great pride in the quality of our materials. Whether it's silver, 10k, 14k, 18k gold, or platinum, all our jewelry is made from solid precious metals. Each piece is stamped with a mark of purity on the inside, guaranteeing that you receive genuine, high-quality metal with no plating. Our commitment to using solid materials ensures that each piece offers durability and lasting value.

Do lab-grown diamonds test the same as natural diamonds?

Lab-grown diamonds, produced through Chemical Vapor Deposition (CVD) or High Pressure High Temperature (HPHT) methods, share the same chemical properties and physical appearance as natural diamonds. However, it's worth noting that some HPHT diamonds might test as moissanite with certain testers due to limitations in the technology of these devices.

Conversely, CVD lab-grown diamonds typically test as diamonds with standard diamond testers or thermal testers, thanks to their similar thermal conductivity properties to natural diamonds.

For precise identification and verification, specialized laboratories like the International Gemological Institute (IGI) and the Gemological Institute of America (GIA) utilize advanced methods and technology to accurately test and distinguish these stones. They provide reliable certifications confirming the authenticity of the diamond, whether natural, CVD, or HPHT lab-grown.

Are lab-grown diamonds real?

Absolutely, lab-grown diamonds are real diamonds. They share the same physical, chemical, and optical properties as natural diamonds, delivering comparable fire, scintillation, and sparkle. These diamonds are produced in controlled lab settings, showcasing remarkable scientific achievements. To the naked eye, lab-grown diamonds are virtually indistinguishable from natural diamonds. Only specialized labs such as GIA, IGI, and EGL can accurately identify the distinctions using advanced techniques.